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Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Apple this week patched 51 vulnerabilities in Mac OS X, most of them critical, in 2012's first security update.

Both Mac OS X 10.7, aka Lion, and 10.6, better known as Snow Leopard, were updated with fixes. The two operating systems were last updated in mid-October 2011.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.